As the Chief Operations Officer for SC Thrive, Keith McGregor directs the Contact Center and Training Department. Keith McGregor is results-driven and committed to improving the quality of life for South Carolinians. Keith is a native New Yorker and has worked as an Associate Director with Verizon Wireless for 18 plus years, receiving numerous awards for leadership and sales. He received a Bachelor of Science degree from South Carolina State University in Nutritional Science as well as a Master’s degree in Business Management. Keith started with SC Thrive in 2016 as a business consultant helping to increase Contact Center efficiency and call quality. During his time as a consultant Keith participated with SC Thrive’s annual “Hero Week”. While visiting some of the Upstate family shelters Keith realized he too was a resident of such shelters during his childhood in New York. It was at that point Keith developed a strong sense of devotion for the nonprofit sector. His childhood experience gave him a deep appreciation for how nonprofits seek to improve the quality of life for our region; one person/family at a time.